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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The GUND My First Teddy Bear is crafted to become a beloved cuddle buddy for newborns and toddlers. This pink 10-inch plush greets little hands with thick, ultra-soft fur that feels soothing to hug. Satin ears, paw pads embroidered with “My First Teddy,” and a delicate satin bow at the neck add tactile and visual charm. Available in pink, blue, and a gender-neutral tan, it threads easily into various nursery palettes and baby registries, making it a timeless keepsake with daily appeal.
Designed for tiny fingers and growing imaginations, the bear emphasizes safety, softness, and lasting appeal. The embroidered features reduce small-part concerns while inviting little explorers to study textures. The compact 10-inch silhouette is easy to cradle, tuck into a crib nook, or carry on small trips.
Great for baby showers, registries, and nursery displays, this teddy pairs well with modern palettes and can accompany nap time, stroller journeys, and bedtime rituals. Its classic look makes it suitable for photos, first birthdays, and as a comforting companion during early years.
Designed for busy families, it is machine washable to simplify cleaning after spills or pet-free play. The materials stay soft and cuddly through repeated hugs and gentle adventures, preserving the plush’s charm over time.
GUND carries a long-standing tradition of soft, huggable plush with 125 years of craftsmanship. This teddy reflects a commitment to quality, safety, and enduring appeal in plush toys enjoyed by generations.
Q: Is the GUND My First Teddy Bear safe for newborns?
A: Yes, it features embroidered facial details and a soft, machine-washable coat designed for ages 0 and up.
Q: What occasions is this teddy suitable for?
A: Perfect for nursery décor, baby registries, showers, and early birthdays.
At Toygame, we want you to shop with confidence.
If you’re not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.
To start a return, please contact us with your order number and the reason for the return.
• Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
• Items marked as final sale are not eligible for return or refund.
• Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
• Items must be returned in a resellable condition.
Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.
If you have any questions, please contact us — we’re always happy to help.
All orders are prepared and processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day.
If there is any unexpected delay in processing your order, we will inform you promptly via email.
We deliver across the entire United Kingdom.
Standard delivery: up to 5 business days after dispatch for most locations.
Remote areas: 6–10 business days depending on distance, weather conditions, and carrier availability.
While we always aim for timely delivery, once your parcel has been handed over to the courier, Playvia is not responsible for shipping carrier delays or weather-related disruptions.
Once your order has been dispatched, you will receive a confirmation email including your tracking number and tracking link. Please allow up to 24 hours for tracking updates to become active.
Shipping within the United Kingdom is free on all orders. Expedited or express options may be available at checkout for an additional fee depending on your location.
Please ensure your delivery address is complete and accurate before finalising your order. Playvia is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete address details.
If your order arrives damaged, please contact us immediately at toygame.ca@gmail.com with clear photos of the packaging and the item. We will review the issue and assist you as quickly as possible.
If your tracking shows “delivered” but you have not received your parcel, please check with neighbours or your local delivery office first. If the issue persists, contact us and we will help you initiate an investigation with the courier.
At this time, we ship exclusively within the United Kingdom. We may expand to additional regions in the future.
If you have any questions about shipping, please contact us at:
📧 toygame.ca@gmail.com
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