Refund policy

Return & Refund Policy

At Toygame, we want you to shop with confidence.

If you’re not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.

To start a return, please contact us with your order number and the reason for the return.

Please Note

• Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
• Items marked as final sale are not eligible for return or refund.
• Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
• Items must be returned in a resellable condition.

Refund Processing

Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.

Need Help?

If you have any questions, please contact us — we’re always happy to help.