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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The VISTOP Non-Slip Splash Pad is a 67-inch blue circle designed for summer play that brings refreshing relief to hot days. Little feet and furry paws can explore the spray with confidence thanks to a textured, non-slip surface that helps maintain balance as streams whirl around. The vivid blue hue and soft splash patterns create a inviting scene for kids and pets to enjoy together in the yard.
Built for durability and peace of mind, this splash pad uses a thick 0.55mm material that stands up to lively activity and repeated use. It is BPA-free and phthalate-free, providing a family-friendly option for outdoor play that doesn’t rely on harsh additives. The sturdy edge and sealed construction help it endure water pressure while preserving the smooth, comfortable surface underfoot.
Several details work in concert to deliver a flexible, durable play space. The 8mm double-edge seal helps resist cracking under pressure, and the hose connection supports adjustable spray direction (inward or outward) as well as flow control through faucet pressure. This means you can tailor the experience to the age and energy level of your little ones or pets, without complex setup.
When it’s time to play, the pad offers a roomy 67-inch diameter that accommodates several children and a pet sharing the fun. It’s suitable for backyards, lawns, patios, and even beach-side setups where a quick splash break is welcome after a sunny stroll. The result is a versatile summer staple that invites spontaneous water play and playful family moments.
Imagine a mini backyard water party: kids running around, keeping pace with the spray, while a dog circles the mat, delighted by cooling droplets. With adjustable water pressure, you can start with a gentle mist for toddlers and gradually increase splash height as kids grow more confident.
Maintenance is simple: rinse with mild soap and water after use, dry the surface before storage, and trim pets’ nails to reduce snags. With attentive care, the splash pad stays ready for many sunny afternoons of outdoor exploration and shared joy.
Q: What ages is the VISTOP splash pad best suited for?
A: Designed for roughly 4–8-year-olds and pets; supervision is recommended and start with lower water pressure.
Q: Is the splash pad durable for dog play?
A: Yes. The 0.55mm thick material and reinforced edge are built to withstand paws and water pressure in outdoor use.
At Toygame, we want you to shop with confidence.
If you’re not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.
To start a return, please contact us with your order number and the reason for the return.
• Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
• Items marked as final sale are not eligible for return or refund.
• Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
• Items must be returned in a resellable condition.
Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.
If you have any questions, please contact us — we’re always happy to help.
All orders are prepared and processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day.
If there is any unexpected delay in processing your order, we will inform you promptly via email.
We deliver across the entire United Kingdom.
Standard delivery: up to 5 business days after dispatch for most locations.
Remote areas: 6–10 business days depending on distance, weather conditions, and carrier availability.
While we always aim for timely delivery, once your parcel has been handed over to the courier, Playvia is not responsible for shipping carrier delays or weather-related disruptions.
Once your order has been dispatched, you will receive a confirmation email including your tracking number and tracking link. Please allow up to 24 hours for tracking updates to become active.
Shipping within the United Kingdom is free on all orders. Expedited or express options may be available at checkout for an additional fee depending on your location.
Please ensure your delivery address is complete and accurate before finalising your order. Playvia is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete address details.
If your order arrives damaged, please contact us immediately at toygame.ca@gmail.com with clear photos of the packaging and the item. We will review the issue and assist you as quickly as possible.
If your tracking shows “delivered” but you have not received your parcel, please check with neighbours or your local delivery office first. If the issue persists, contact us and we will help you initiate an investigation with the courier.
At this time, we ship exclusively within the United Kingdom. We may expand to additional regions in the future.
If you have any questions about shipping, please contact us at:
📧 toygame.ca@gmail.com
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