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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
URMYWO’s Magic Water Elf Kit brings a splash of whimsy to ordinary afternoons. In minutes, kids dip a mold into the gel solution and retrieve a bright, squishy water elf ready for squishiness and display. For the most solid results, place the finished pieces in water and allow up to two hours for full setting. This mess-free gel kit invites curious minds to explore colors, textures, and small-world creatures without screens.
The kit includes 20 gels with color-changing options and glitter accents, plus 24 animal molds to expand a kid’s underwater universe. With tactile textures and vibrant hues, children can mix, match, and curate a growing collection of magical sea creatures that are fun to squeeze and admire.
The glow-in-the-dark and sparkling gel options add an extra touch of enchantment to any craft session. These shimmering squishies make playful desk accents or bedtime fun that can be enjoyed by kids who love bright, magical visuals.
Designed with safety in mind, the kit uses non-toxic materials and a straightforward process that helps keep playtime tidy. A simple gel setting activity can be a calm, focused experience that kids can enjoy with minimal supervision, depending on age and comfort level.
Beyond individual play, the kit makes a thoughtful gift for Easter baskets, birthday surprises, or family craft time. It’s a flexible activity that fits into holidays, quiet afternoons, or classroom-themed projects.
With 20 gels and 24 molds, the possibilities are broad: assemble a tiny ocean world, craft themed creatures, or build a display-worthy set of squishies. The items are easy to follow, encouraging independent exploration with some parental guidance when needed.
Q: What ages is the URMYWO Magic Water Elf Kit suitable for?
A: Designed for kids ages 4 and up, with adult supervision recommended for younger children.
Q: What tools or materials are needed beyond the kit?
A: No extra tools are required; just follow the steps, soak in water, and let the gel set for up to two hours.
At Toygame, we want you to shop with confidence.
If you’re not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.
To start a return, please contact us with your order number and the reason for the return.
• Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
• Items marked as final sale are not eligible for return or refund.
• Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
• Items must be returned in a resellable condition.
Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.
If you have any questions, please contact us — we’re always happy to help.
All orders are prepared and processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day.
If there is any unexpected delay in processing your order, we will inform you promptly via email.
We deliver across the entire United Kingdom.
Standard delivery: up to 5 business days after dispatch for most locations.
Remote areas: 6–10 business days depending on distance, weather conditions, and carrier availability.
While we always aim for timely delivery, once your parcel has been handed over to the courier, Playvia is not responsible for shipping carrier delays or weather-related disruptions.
Once your order has been dispatched, you will receive a confirmation email including your tracking number and tracking link. Please allow up to 24 hours for tracking updates to become active.
Shipping within the United Kingdom is free on all orders. Expedited or express options may be available at checkout for an additional fee depending on your location.
Please ensure your delivery address is complete and accurate before finalising your order. Playvia is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete address details.
If your order arrives damaged, please contact us immediately at toygame.ca@gmail.com with clear photos of the packaging and the item. We will review the issue and assist you as quickly as possible.
If your tracking shows “delivered” but you have not received your parcel, please check with neighbours or your local delivery office first. If the issue persists, contact us and we will help you initiate an investigation with the courier.
At this time, we ship exclusively within the United Kingdom. We may expand to additional regions in the future.
If you have any questions about shipping, please contact us at:
📧 toygame.ca@gmail.com
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