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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Discover outdoor fun with the Trekassy 40-inch saucer tree swing. Designed for versatility and lasting performance, this swing brings together a roomy seat, sturdy hardware, and flexible hanging options to suit families, friends, and backyard spaces. Realistic, widely usable, and easy to enjoy, it invites playful moments without promising guarantees, simply offering possibilities for memorable outdoor play.
The large 40-inch steel frame provides robust support, with a weight rating up to 700 pounds. The seat is crafted from 900D Oxford fabric—thicker and stronger than standard materials—delivering a comfortable ride that resists daily wear. A galvanized frame adds rust resistance, helping the swing stand up to sun, rain, and seasonal changes while maintaining a clean, practical look.
Two tree straps are included to accommodate different installation styles. Hang from a single point for smooth 360-degree rotation or use the ropes for a traditional back-and-forth swing. Thick, adjustable ropes paired with secure metal rings ensure a dependable setup that you can tailor to your space and crowd.
Step-by-step picture instructions and complete mounting hardware are included, making assembly straightforward. This round swing is a backyard favorite for kids, teens, and adults who enjoy a simple, sociable outdoor activity with friends and family.
Always anchor to a healthy, structural support and follow the weight guidelines. Regularly inspect straps and hardware for wear and re-tighten connectors as needed to maintain a safe swing experience. Results may vary by space and usage, but many outdoor setups enjoy lively, shared moments when used properly in suitable environments.
Q: What is the weight capacity and size of the Trekassy saucer swing?
A: The swing is rated up to 700 pounds and features a 40-inch diameter seat, suitable for kids and adults.
Q: What’s included and how easy is installation?
A: Two tree straps, mounting hardware, and step-by-step instructions for a straightforward setup in minutes.
At Toygame, we want you to shop with confidence.
If you’re not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.
To start a return, please contact us with your order number and the reason for the return.
• Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
• Items marked as final sale are not eligible for return or refund.
• Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
• Items must be returned in a resellable condition.
Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.
If you have any questions, please contact us — we’re always happy to help.
All orders are prepared and processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day.
If there is any unexpected delay in processing your order, we will inform you promptly via email.
We deliver across the entire United Kingdom.
Standard delivery: up to 5 business days after dispatch for most locations.
Remote areas: 6–10 business days depending on distance, weather conditions, and carrier availability.
While we always aim for timely delivery, once your parcel has been handed over to the courier, Playvia is not responsible for shipping carrier delays or weather-related disruptions.
Once your order has been dispatched, you will receive a confirmation email including your tracking number and tracking link. Please allow up to 24 hours for tracking updates to become active.
Shipping within the United Kingdom is free on all orders. Expedited or express options may be available at checkout for an additional fee depending on your location.
Please ensure your delivery address is complete and accurate before finalising your order. Playvia is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete address details.
If your order arrives damaged, please contact us immediately at toygame.ca@gmail.com with clear photos of the packaging and the item. We will review the issue and assist you as quickly as possible.
If your tracking shows “delivered” but you have not received your parcel, please check with neighbours or your local delivery office first. If the issue persists, contact us and we will help you initiate an investigation with the courier.
At this time, we ship exclusively within the United Kingdom. We may expand to additional regions in the future.
If you have any questions about shipping, please contact us at:
📧 toygame.ca@gmail.com
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