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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Trekassy 60-Inch Large Rectangle Platform Tree Swing is designed to be the centerpiece of a backyard playground. The roomy 60" x 32" platform sits on a sturdy steel frame, with a tightly woven fabric seat that feels comfortable and stable as you swing. With a weight rating up to 700 pounds, it’s versatile enough for family fun that includes kids and adults alike. The upgraded seat uses wear- and UV-resistant material, built to perform in all weather, and the 900D Oxford fabric adds an extra layer of confidence when outdoor use is constant.
Designed for outdoor living, this swing brings together strength and weather resistance. The seat material is chosen to withstand sun exposure and daily use, while the robust ropes and metal hardware stay secure over time. The generous platform provides ample space for shifting positions and enjoying a relaxed ride in any season.
Ready to install, the Trekassy platform swing arrives with thoughtful inclusions so you can set it up quickly. The package contains all the essential hardware and mounting gear, plus simple, step-by-step instructions that help you attach the swing to two trees in minutes, turning your backyard into a shared relaxation and play space.
Imagine a sunlit afternoon with friends and family gathered around a tall tree or sturdy posts. The long platform supports a lively kick-off for games, a group of kids enjoying a playful ride, or a quiet moment for an adult to sway and unwind. The large surface invites multiple seating options, and the durable construction provides confidence during energetic swirls and slow, measured swings alike.
Trekassy blends practical design with durable materials to deliver a backyard swing that’s built to last. The combination of a spacious platform, robust support, and weather-ready fabric aims to provide enjoyable moments without the need for frequent replacement. While outcomes can vary by setup and usage, the design emphasizes stability, comfort, and easy maintenance for ongoing family fun.
Q: What is the weight capacity of the Trekassy 60-Inch Platform Tree Swing?
A: Rated up to 700 pounds, suitable for kids and adults.
Q: What’s included with the Trekassy swing?
A: Two tree straps, mounting hardware, and step-by-step instructions are included.
At Toygame, we want you to shop with confidence.
If you’re not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.
To start a return, please contact us with your order number and the reason for the return.
• Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
• Items marked as final sale are not eligible for return or refund.
• Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
• Items must be returned in a resellable condition.
Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.
If you have any questions, please contact us — we’re always happy to help.
All orders are prepared and processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day.
If there is any unexpected delay in processing your order, we will inform you promptly via email.
We deliver across the entire United Kingdom.
Standard delivery: up to 5 business days after dispatch for most locations.
Remote areas: 6–10 business days depending on distance, weather conditions, and carrier availability.
While we always aim for timely delivery, once your parcel has been handed over to the courier, Playvia is not responsible for shipping carrier delays or weather-related disruptions.
Once your order has been dispatched, you will receive a confirmation email including your tracking number and tracking link. Please allow up to 24 hours for tracking updates to become active.
Shipping within the United Kingdom is free on all orders. Expedited or express options may be available at checkout for an additional fee depending on your location.
Please ensure your delivery address is complete and accurate before finalising your order. Playvia is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete address details.
If your order arrives damaged, please contact us immediately at toygame.ca@gmail.com with clear photos of the packaging and the item. We will review the issue and assist you as quickly as possible.
If your tracking shows “delivered” but you have not received your parcel, please check with neighbours or your local delivery office first. If the issue persists, contact us and we will help you initiate an investigation with the courier.
At this time, we ship exclusively within the United Kingdom. We may expand to additional regions in the future.
If you have any questions about shipping, please contact us at:
📧 toygame.ca@gmail.com
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