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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Surcvio presents a complete Valentine Day gift set designed for classrooms, parties, and home celebrations. The pack combines 28 adorable animal mochi squishies with 28 matching greeting cards, making it easy to share a moment of joy. With seven animal designs and four copies of each design, this kit offers variety and consistency for group gift exchanges. Everything you need is included and ready to go, from the squishy toys to the coordinating cards and the simple attachment materials.
The squishies bring soft, satisfying textures and colorful, friendly animals that kids can press, pinch, and admire. Each card is animal themed to coordinate with the matching squishy, creating a cohesive mini gift that feels personal and thoughtful. The included adhesive dots let kids quickly attach the squishy to the card, turning a simple greeting into a tactile keepsake.
This kit is built for interaction. Kids can write a friend’s name on the card, press a matching squishy on top, and share a cheerful Valentine gesture. The hands on setup encourages creativity, social connection, and a small moment of gratitude during a busy day. It is a flexible option for celebrations, rewards, or DIY gifting experiences at home as well.
Quality and care are part of the SURCVIO promise. The items are crafted from safe, squishy material designed for lasting fun. If you have questions or need assistance, you can reach out via the seller contact option for support. This commitment to service helps make gifting simple and enjoyable for teachers, parents, and students alike.
Q: What comes in the SURCVIO 28-pack Valentines set?
A: 28 animal mochi squishies, 28 coordinating cards, seven designs (four of each), and adhesive dots for easy attachment.
Q: What occasions is this pack suitable for?
A: Ideal for classroom Valentine exchanges, party favors, prizes, and DIY home gift activities.
At Toygame, we want you to shop with confidence.
If you’re not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.
To start a return, please contact us with your order number and the reason for the return.
• Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
• Items marked as final sale are not eligible for return or refund.
• Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
• Items must be returned in a resellable condition.
Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.
If you have any questions, please contact us — we’re always happy to help.
All orders are prepared and processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day.
If there is any unexpected delay in processing your order, we will inform you promptly via email.
We deliver across the entire United Kingdom.
Standard delivery: up to 5 business days after dispatch for most locations.
Remote areas: 6–10 business days depending on distance, weather conditions, and carrier availability.
While we always aim for timely delivery, once your parcel has been handed over to the courier, Playvia is not responsible for shipping carrier delays or weather-related disruptions.
Once your order has been dispatched, you will receive a confirmation email including your tracking number and tracking link. Please allow up to 24 hours for tracking updates to become active.
Shipping within the United Kingdom is free on all orders. Expedited or express options may be available at checkout for an additional fee depending on your location.
Please ensure your delivery address is complete and accurate before finalising your order. Playvia is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete address details.
If your order arrives damaged, please contact us immediately at toygame.ca@gmail.com with clear photos of the packaging and the item. We will review the issue and assist you as quickly as possible.
If your tracking shows “delivered” but you have not received your parcel, please check with neighbours or your local delivery office first. If the issue persists, contact us and we will help you initiate an investigation with the courier.
At this time, we ship exclusively within the United Kingdom. We may expand to additional regions in the future.
If you have any questions about shipping, please contact us at:
📧 toygame.ca@gmail.com
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