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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Step into the Roblox Celebrity Collection - Brookhaven: Hair & Nails Game-Pack, a tactile and digital fusion built for fans who love stylish characters and storytelling. Set in a playful salon day in Wolfpaq’s Brookhaven, this kit invites you to imagine bold hair colors, glossy finishes, and creative looks that reflect personality as much as trend.
The pack goes beyond looks—it's about moments you can create. You’ll find two iconic Roblox characters ready to be styled, plus a selection of accessories that invite color, texture, and pose. The included mix-and-match parts let you assemble a distinctive avatar, so no two figures have to be alike.
On the real-world side, the packaging becomes a keepsake—bright colors, tactile textures, and a sense of treasure that can sit on a shelf or travel to a friend’s desk. The digital tie-in means the moment you redeem the code, your Roblox account gains a new reward you can use in-game to personalize your experience, creating a bridge between offline play and online adventures.
Whether you’re gifting a Roblox fan or adding to your own display, this game-pack blends imaginative play with collectible value. The two characters act as canvases for creativity, while the accessories and parts provide endless styling possibilities. Keep the excitement alive by alternating looks, sharing ideas with friends, or coordinating outfits as you expand your figure lineup.
Note: This description summarizes features from the product data without making guarantees about outcomes. The experience depends on individual choices, timing, and how you mix elements with Roblox’s digital platform. Possibilities include enhanced display value, new in-game content, and the joy of collecting for Roblox enthusiasts.
Q: What is included in the Roblox Celebrity Collection - Brookhaven: Hair & Nails Game-Pack?
A: It includes two iconic Roblox characters with accessories, mix-and-match parts for customization, and a redeemable code to unlock an exclusive Roblox virtual item.
Q: How do I redeem the exclusive virtual item code?
A: Enter the code on the Roblox site or in-game inventory to claim the exclusive item for your avatar.
At Toygame, we want you to shop with confidence.
If you’re not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.
To start a return, please contact us with your order number and the reason for the return.
• Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
• Items marked as final sale are not eligible for return or refund.
• Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
• Items must be returned in a resellable condition.
Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.
If you have any questions, please contact us — we’re always happy to help.
All orders are prepared and processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day.
If there is any unexpected delay in processing your order, we will inform you promptly via email.
We deliver across the entire United Kingdom.
Standard delivery: up to 5 business days after dispatch for most locations.
Remote areas: 6–10 business days depending on distance, weather conditions, and carrier availability.
While we always aim for timely delivery, once your parcel has been handed over to the courier, Playvia is not responsible for shipping carrier delays or weather-related disruptions.
Once your order has been dispatched, you will receive a confirmation email including your tracking number and tracking link. Please allow up to 24 hours for tracking updates to become active.
Shipping within the United Kingdom is free on all orders. Expedited or express options may be available at checkout for an additional fee depending on your location.
Please ensure your delivery address is complete and accurate before finalising your order. Playvia is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete address details.
If your order arrives damaged, please contact us immediately at toygame.ca@gmail.com with clear photos of the packaging and the item. We will review the issue and assist you as quickly as possible.
If your tracking shows “delivered” but you have not received your parcel, please check with neighbours or your local delivery office first. If the issue persists, contact us and we will help you initiate an investigation with the courier.
At this time, we ship exclusively within the United Kingdom. We may expand to additional regions in the future.
If you have any questions about shipping, please contact us at:
📧 toygame.ca@gmail.com
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