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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Rainbow High Michelle brings a burst of color and creativity to playtime. Dressed in a vivid orange ensemble, she sits at the center of a vibrant world where fashion, storytelling, and friendship come to life. As part of the Rainbow High universe, she joins friends at Shadow High in a celebration of individuality and self-expression, inviting kids to explore their own style in colorful, imaginative ways. This doll is designed to spark play that’s as varied as a rainbow, offering a gateway to adventures that feel bright, fun, and inclusive.
Michelle’s look centers on an orange theme, featuring a coordinating dress, hooded jacket with playful graphics, belt, earrings, boots, and a range of accessories. Her hair is styled in short, lively orange curls with bold lashes and glass-like eyes, giving her a distinctive, expressive presence in any scene. The bold color palette makes every outfit narrative feel fresh and exciting, encouraging kids to mix and match ideas with confidence.
Designed for budding designers and storytellers, Michelle comes with practical props that expand pretend scenarios. Expect sunglasses for posing on fashion shoots, wireless-looking air pods for on-the-go conversations, a to-go cup for cafe-style scenes, and a cellphone with holder plus a matching laptop to simulate planning, journaling, or presenting ideas. These details help kids craft richer, more believable stories around their doll.
With full articulation, Michelle can strike a wide range of poses—from dynamic action to graceful, salon-style poses. When playtime ends, you can set her on the included doll stand for a stable, stylish display that keeps her ready for the next imaginative moment.
Pro tip: When unboxing, you can wash Michelle’s hair to remove styling gel and let it dry completely before brushing for best results. This can refresh the look for new styling ideas.
Michelle is one of several Rainbow High fashion dolls—each with a distinct color story. Collecting multiple characters expands storytelling options and makes room for themed fashion lineups and collaborative play sessions. All fashion dolls are sold separately, inviting fans to curate their own colorful universe.
Q: What ages is Rainbow High Michelle suitable for?
A: Ideal for kids aged 4–12 and collectors who enjoy imaginative fashion storytelling.
Q: What is included in the Rainbow High Michelle package?
A: The doll, full outfit, shoes, accessories (sunglasses, air pods, to-go cup, phone holder, laptop), and a doll stand.
At Toygame, we want you to shop with confidence.
If you’re not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.
To start a return, please contact us with your order number and the reason for the return.
• Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
• Items marked as final sale are not eligible for return or refund.
• Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
• Items must be returned in a resellable condition.
Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.
If you have any questions, please contact us — we’re always happy to help.
All orders are prepared and processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day.
If there is any unexpected delay in processing your order, we will inform you promptly via email.
We deliver across the entire United Kingdom.
Standard delivery: up to 5 business days after dispatch for most locations.
Remote areas: 6–10 business days depending on distance, weather conditions, and carrier availability.
While we always aim for timely delivery, once your parcel has been handed over to the courier, Playvia is not responsible for shipping carrier delays or weather-related disruptions.
Once your order has been dispatched, you will receive a confirmation email including your tracking number and tracking link. Please allow up to 24 hours for tracking updates to become active.
Shipping within the United Kingdom is free on all orders. Expedited or express options may be available at checkout for an additional fee depending on your location.
Please ensure your delivery address is complete and accurate before finalising your order. Playvia is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete address details.
If your order arrives damaged, please contact us immediately at toygame.ca@gmail.com with clear photos of the packaging and the item. We will review the issue and assist you as quickly as possible.
If your tracking shows “delivered” but you have not received your parcel, please check with neighbours or your local delivery office first. If the issue persists, contact us and we will help you initiate an investigation with the courier.
At this time, we ship exclusively within the United Kingdom. We may expand to additional regions in the future.
If you have any questions about shipping, please contact us at:
📧 toygame.ca@gmail.com
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