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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Add a splash of whimsy to your space with the OHKU Giggle Monster Marshmallow Dreams vinyl plush blind boxes. This six-design series invites you to discover a new character in every blind box, blending soft colors, cute features, and a touch of surreal charm. Each figure is designed to feel like a tiny piece of art that can spark imaginative moments on a desk, shelf, or display ledge.
The mystery element of blind boxes makes unboxing a small ritual: anticipation, surprise, and the instant personality a figure brings to your collection. If you opt for the whole set, you’ll receive six unique figures—no duplicates—streamlining the collecting experience while still preserving the thrill of the reveal.
Size matters in display, and these figures strike a balance between presence and space. At 2.76 to 3.94 inches tall, they’re compact enough for a desk corner, nightstand vignette, or mini gallery on a bookshelf. The craftsmanship blends durable PVC, sturdy ABS details, and paper textures to create a friendly, tactile look. The finish uses non-toxic, odorless paint, designed for safe handling and everyday display in typical living or work environments.
These design choices aim to combine everyday practicality with collectible appeal—a small sculpture that can brighten a workspace or shelf without demanding attention or care. The packaging and construction are intended to withstand gentle display and routine handling while remaining approachable for both casual fans and collectors.
If you encounter a damaged item or any quality concern, our customer service team is ready to help, aiming for a smooth and satisfying experience. While the mystery of the box can be exciting, the support behind your purchase is straightforward and focused on your enjoyment of the artwork.
Display and care tips: keep boxes and figures dust-free with a soft cloth, and consider pairing Marshmallow Dreams figures with similarly themed decor for a cohesive, playful nook. The compact size also makes them suitable for gifting in small gift bags or as an add-on to a larger present.
Q: What comes in the OHKU Giggle Monster Marshmallow Dreams Blind Box set?
A: Each box contains one random Marshmallow Dreams figure; the full set delivers six unique designs with no duplicates.
Q: What are the size and safety features of these figures?
A: Figures stand 2.76–3.94 inches tall, crafted from PVC, ABS, and paper, with non-toxic, odorless paint.
At Toygame, we want you to shop with confidence.
If you’re not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.
To start a return, please contact us with your order number and the reason for the return.
• Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
• Items marked as final sale are not eligible for return or refund.
• Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
• Items must be returned in a resellable condition.
Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.
If you have any questions, please contact us — we’re always happy to help.
All orders are prepared and processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day.
If there is any unexpected delay in processing your order, we will inform you promptly via email.
We deliver across the entire United Kingdom.
Standard delivery: up to 5 business days after dispatch for most locations.
Remote areas: 6–10 business days depending on distance, weather conditions, and carrier availability.
While we always aim for timely delivery, once your parcel has been handed over to the courier, Playvia is not responsible for shipping carrier delays or weather-related disruptions.
Once your order has been dispatched, you will receive a confirmation email including your tracking number and tracking link. Please allow up to 24 hours for tracking updates to become active.
Shipping within the United Kingdom is free on all orders. Expedited or express options may be available at checkout for an additional fee depending on your location.
Please ensure your delivery address is complete and accurate before finalising your order. Playvia is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete address details.
If your order arrives damaged, please contact us immediately at toygame.ca@gmail.com with clear photos of the packaging and the item. We will review the issue and assist you as quickly as possible.
If your tracking shows “delivered” but you have not received your parcel, please check with neighbours or your local delivery office first. If the issue persists, contact us and we will help you initiate an investigation with the courier.
At this time, we ship exclusively within the United Kingdom. We may expand to additional regions in the future.
If you have any questions about shipping, please contact us at:
📧 toygame.ca@gmail.com
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