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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Introducing the Mag Genius Stabilizer Plate Set, a pivotal addition for bigger magnetic builds. This set features three stabilizer plates in distinct, translucent colors that help you kick off a sturdy base for your creations. The colors not only look vivid on the play surface but serve as visual cues to guide your design process, making it easier to map layers and connections as you go.
The centerpiece is a 12 x 12 inch plate—the equivalent size of 16 standard Mag Genius tiles. With 144 high-strength magnets embedded, this plate provides a generous canvas where you can lay out ramps, towers, and multi-level platforms. The magnets are designed to hold pieces securely while you test different angles and alignments, reducing slips during play.
In addition to the stabilizer plates, this set includes three large plates that invite family members to join in the fun. The extra space means more hands-on creativity and quicker progression from sketch to structure. The transparent hues let builders see connections through each layer, helping to plan where supports and connections belong.
Crafted with careful attention to materials and construction, Mag Genius plates align with US and European safety guidelines. The surfaces are durable and easy to wipe clean after long build sessions. The transparent colors not only look appealing but help you observe how pieces connect and balance as your design evolves.
While results may vary, this stabilizer set could unlock new ways to approach projects. You might notice more ambitious layouts, faster setup of complex shapes, and more relaxed transitions between stages of building. The kit is designed to complement existing Mag Genius tiles, providing a seamless expansion path for curious minds and collaborative families alike.
Q: What does the Mag Genius Stabilizer Plate Set include?
A: Three stabilizer plates in distinct colors, one large 12x12 inch magnet plate, and 144 magnets for expansive builds.
Q: Is this compatible with other brands of magnet tiles?
A: Yes, the stabilizer plates and magnets are designed to work with most major tile brands for flexible setups.
At Toygame, we want you to shop with confidence.
If you’re not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.
To start a return, please contact us with your order number and the reason for the return.
• Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
• Items marked as final sale are not eligible for return or refund.
• Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
• Items must be returned in a resellable condition.
Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.
If you have any questions, please contact us — we’re always happy to help.
All orders are prepared and processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day.
If there is any unexpected delay in processing your order, we will inform you promptly via email.
We deliver across the entire United Kingdom.
Standard delivery: up to 5 business days after dispatch for most locations.
Remote areas: 6–10 business days depending on distance, weather conditions, and carrier availability.
While we always aim for timely delivery, once your parcel has been handed over to the courier, Playvia is not responsible for shipping carrier delays or weather-related disruptions.
Once your order has been dispatched, you will receive a confirmation email including your tracking number and tracking link. Please allow up to 24 hours for tracking updates to become active.
Shipping within the United Kingdom is free on all orders. Expedited or express options may be available at checkout for an additional fee depending on your location.
Please ensure your delivery address is complete and accurate before finalising your order. Playvia is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete address details.
If your order arrives damaged, please contact us immediately at toygame.ca@gmail.com with clear photos of the packaging and the item. We will review the issue and assist you as quickly as possible.
If your tracking shows “delivered” but you have not received your parcel, please check with neighbours or your local delivery office first. If the issue persists, contact us and we will help you initiate an investigation with the courier.
At this time, we ship exclusively within the United Kingdom. We may expand to additional regions in the future.
If you have any questions about shipping, please contact us at:
📧 toygame.ca@gmail.com
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