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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Step into a miniature world with four Maple Cat figures—Dad, Mom, Boy, and Girl—carefully designed to move at the neck and limbs for natural poses. The set invites hands-on storytelling and family scenes you can shape with tiny details and shared moments.
Each figure carries a distinct personality cue: a dad with a little notebook packed with ideas for paths and adventures; a mom ready to imagine seasonal delights like gelato made from pretend fruits; a book-loving boy who enjoys crafting his own stories; and a girl who adores flowers and gentle garden play. Together, they form a warm, interactive core for countless pretend-play narratives.
Also included are forest trees to create a cozy backdrop for daily life, celebrations, and quiet moments of play. The durable poseability of the neck and limbs means you can set up scenes that feel lively and believable, from a morning read to a sunset stroll through a tiny woodland. Their small scale makes it easy to keep a world of imagination on a shelf or in a playmat village.
Notes for expanding play: you can combine Maple Cat Dad, Mom, Boy, and Girl with Maple Cat Baby and Maple Cat Twin (sold separately) to explore larger family dynamics—up to seven families when used with compatible sets. Houses, furniture, and other dolls (also sold separately) widen the possibilities for daily routines, celebrations, and imaginative play moments.
Set contents include the four Maple Cat figures and forest trees, all finished with the signature EPOCH look. This versatile ensemble is perfect for display, storytelling, and hands-on pretend play, whether you’re building a tiny village or staging family moments in a cozy corner of your home.
Designed for gentle, imaginative engagement, the FS-30 set invites nurtured storytelling, companionship, and shared play, helping young builders connect ideas about family life, exploration, and everyday routines. It’s a thoughtful addition to any Sylvanian collection, offering chances to create and revisit favorite scenes again and again.
Q: What is included in the EPOCH Sylvanian Maple Cat Family FS-30 set?
A: The set includes four Maple Cat figures (Dad, Mom, Boy, Girl) plus forest trees.
Q: How can this family be expanded with other products?
A: Pair with Maple Cat Baby and Maple Cat Twin (sold separately) and compatible houses to broaden pretend-play scenarios.
At Toygame, we want you to shop with confidence.
If you’re not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.
To start a return, please contact us with your order number and the reason for the return.
• Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
• Items marked as final sale are not eligible for return or refund.
• Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
• Items must be returned in a resellable condition.
Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.
If you have any questions, please contact us — we’re always happy to help.
All orders are prepared and processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day.
If there is any unexpected delay in processing your order, we will inform you promptly via email.
We deliver across the entire United Kingdom.
Standard delivery: up to 5 business days after dispatch for most locations.
Remote areas: 6–10 business days depending on distance, weather conditions, and carrier availability.
While we always aim for timely delivery, once your parcel has been handed over to the courier, Playvia is not responsible for shipping carrier delays or weather-related disruptions.
Once your order has been dispatched, you will receive a confirmation email including your tracking number and tracking link. Please allow up to 24 hours for tracking updates to become active.
Shipping within the United Kingdom is free on all orders. Expedited or express options may be available at checkout for an additional fee depending on your location.
Please ensure your delivery address is complete and accurate before finalising your order. Playvia is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete address details.
If your order arrives damaged, please contact us immediately at toygame.ca@gmail.com with clear photos of the packaging and the item. We will review the issue and assist you as quickly as possible.
If your tracking shows “delivered” but you have not received your parcel, please check with neighbours or your local delivery office first. If the issue persists, contact us and we will help you initiate an investigation with the courier.
At this time, we ship exclusively within the United Kingdom. We may expand to additional regions in the future.
If you have any questions about shipping, please contact us at:
📧 toygame.ca@gmail.com
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