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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet Salty, a lifelike Black & White Hen plush from Douglas Cuddle Toys, designed to charm hearts and spark pretend play. At 9 inches long, Salty is the perfect size for little hands to hug, carry, and perch during farmyard adventures. The plush uses specialty fabrics to mimic feathery plumage, pairing a rich black and snowy white pattern with bright red accents. A pale beak and shiny, expressive eyes invite storytelling, while the overall look feels friendly and trustworthy. Salty adds a warm, welcoming presence to playtime, bedtime, and shelf displays alike.
Durability meets comfort in Salty’s construction. The plush is filled with quality polyester for a cuddly, substantial feel, and reinforced stitching helps tired arms and busy imaginary journeys stay intact. The compact 9-inch size is easy to cradle, tuck into a backpack, or perch on a bed during make-believe farm rounds. Soft to the touch, Salty remains inviting after hours of play, making it a dependable companion for daily adventures.
Salty’s design also supports wide-ranging play scenarios. Kids can narrate farm life, practice gentle care routines, or simply enjoy a comforting companion during quiet moments. The 9-inch silhouette is sized for portability and display, fitting neatly into toy corners, car seats, or classroom reading nooks. Designed in Keene, New Hampshire, USA by Douglas Cuddle Toys with more than six decades of plush craftsmanship behind it, Salty is manufactured in Indonesia to balance quality and accessibility. While never promising specific outcomes, Salty offers a dependable, cozy option for imaginative play and storytelling that can adapt to many environments.
Care and ongoing enjoyment are simple. Salty’s materials are chosen to stay soft and appealing through everyday use, and the surface-washable design makes touch-ups straightforward. By combining lifelike aesthetics with durable construction, this plush hen can accompany children through countless pretend adventures, bedtime rituals, and display moments, becoming part of a cherished collection or a favorite playmate.
Q: What ages is the Douglas Salty Black & White Hen plush suitable for?
A: Safe for children ages 2 and up; soft materials support gentle cuddles and imaginative play.
Q: How do I clean the Douglas Salty Hen plush?
A: Surface wash only; air dry to keep colors vibrant and seams strong.
At Toygame, we want you to shop with confidence.
If you’re not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.
To start a return, please contact us with your order number and the reason for the return.
• Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
• Items marked as final sale are not eligible for return or refund.
• Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
• Items must be returned in a resellable condition.
Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.
If you have any questions, please contact us — we’re always happy to help.
All orders are prepared and processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day.
If there is any unexpected delay in processing your order, we will inform you promptly via email.
We deliver across the entire United Kingdom.
Standard delivery: up to 5 business days after dispatch for most locations.
Remote areas: 6–10 business days depending on distance, weather conditions, and carrier availability.
While we always aim for timely delivery, once your parcel has been handed over to the courier, Playvia is not responsible for shipping carrier delays or weather-related disruptions.
Once your order has been dispatched, you will receive a confirmation email including your tracking number and tracking link. Please allow up to 24 hours for tracking updates to become active.
Shipping within the United Kingdom is free on all orders. Expedited or express options may be available at checkout for an additional fee depending on your location.
Please ensure your delivery address is complete and accurate before finalising your order. Playvia is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete address details.
If your order arrives damaged, please contact us immediately at toygame.ca@gmail.com with clear photos of the packaging and the item. We will review the issue and assist you as quickly as possible.
If your tracking shows “delivered” but you have not received your parcel, please check with neighbours or your local delivery office first. If the issue persists, contact us and we will help you initiate an investigation with the courier.
At this time, we ship exclusively within the United Kingdom. We may expand to additional regions in the future.
If you have any questions about shipping, please contact us at:
📧 toygame.ca@gmail.com
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