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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The CALEMBOU BJD Blind Box introduces the Ten Thousand Escape Plans Series, a collection concept rooted in imagination and individual expression. This line invites you to explore ideas of independence and creative storytelling through a carefully crafted, poseable figure designed for display and personal play.
Themed around breaking free from constraints to pursue inner freedom, these dolls are presented as collectible characters with a distinct personality. Each box promises a moment of excitement as you unbox and reveal a new addition to your shelf, desk, or photo setup. The aesthetic language blends kawaii charm with a subtle, nuanced style intended for mature hobbyists and long-term display alike.
What you get in each blind box is part of the experience. In this series you’ll find six regular styles plus one hidden style, creating a collectible thrill as you expand your assortment. The element of surprise blends with careful design to offer a rewarding unboxing ritual and a new poseable figure to enjoy or photograph.
Craftsmanship and display potential stand out in this line. The dolls are built with attention to detail and stability, making them suitable for a range of display arrangements—from minimalist shelves to elaborate dress-up scenes. The joint system enables a wide range of motion, so you can capture action-ready poses or serene, contemplative stances for photography or social posts.
Gift-ready for collectors and hobbyists who appreciate unique and high-quality figures. These are presented as collectible items intended for grown-up fans, with a charming, playful aesthetic that can complement other figures and creative setups. The series is positioned as a thoughtful gift option for those who enjoy rare or distinctive collectibles.
Attention: This is NOT a children’s toy. It is a collectible figure intended for collectors aged 15 and older. Whether you’re adding to an existing BJD collection or starting a new display, the Ten Thousand Escape Plans Series invites imaginative play and thoughtful curation without promising guaranteed outcomes.
Q: Who is this CALEMBOU BJD Blind Box for?
A: A collectible figure ideal for teens and adult hobbyists; not a children's toy.
Q: What makes the Ten Thousand Escape Plans Series unique?
A: Blind box includes six regular styles and one hidden style with fully posable joints.
At Toygame, we want you to shop with confidence.
If you’re not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.
To start a return, please contact us with your order number and the reason for the return.
• Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
• Items marked as final sale are not eligible for return or refund.
• Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
• Items must be returned in a resellable condition.
Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.
If you have any questions, please contact us — we’re always happy to help.
All orders are prepared and processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day.
If there is any unexpected delay in processing your order, we will inform you promptly via email.
We deliver across the entire United Kingdom.
Standard delivery: up to 5 business days after dispatch for most locations.
Remote areas: 6–10 business days depending on distance, weather conditions, and carrier availability.
While we always aim for timely delivery, once your parcel has been handed over to the courier, Playvia is not responsible for shipping carrier delays or weather-related disruptions.
Once your order has been dispatched, you will receive a confirmation email including your tracking number and tracking link. Please allow up to 24 hours for tracking updates to become active.
Shipping within the United Kingdom is free on all orders. Expedited or express options may be available at checkout for an additional fee depending on your location.
Please ensure your delivery address is complete and accurate before finalising your order. Playvia is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete address details.
If your order arrives damaged, please contact us immediately at toygame.ca@gmail.com with clear photos of the packaging and the item. We will review the issue and assist you as quickly as possible.
If your tracking shows “delivered” but you have not received your parcel, please check with neighbours or your local delivery office first. If the issue persists, contact us and we will help you initiate an investigation with the courier.
At this time, we ship exclusively within the United Kingdom. We may expand to additional regions in the future.
If you have any questions about shipping, please contact us at:
📧 toygame.ca@gmail.com
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