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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Rouge Heritage Mahjong Set from Yellow Mountain Imports is built for players who value a pure traditional Chinese mahjong experience. This is a standard size, rule faithful kit that uses classic tile iconography and excludes Joker tiles or Arabic numerals except on flowers. The result is a tactile, ritual driven game that invites focused, strategic play without Western adaptations.
Durability meets clarity in every tile. The 146 green melamine tiles feature a graceful bamboo grain motif and bright engravings that resist wear across gatherings. The full set includes 36 circles, 36 bamboos, 36 characters, 12 dragons, 16 winds, 8 flowers and seasons, and 2 blank spares. Each tile measures 1.3 by 1 by 0.8 inches, a comfortable size that sits neatly on the table and sits easily in the hand for shuffles and draws.
Portability is a practical advantage. All components fit into a compact red vinyl case that weighs about 9.4 pounds and measures 12.6 by 10 by 2.1 inches. This travel friendly design makes it convenient to bring to game nights, clubs, or weekend trips. The kit comes with three dice and a wind indicator to support turn order and rhythm; please note that racks and pushers are not included.
The included illustrated instructions help new players learn the flow while seasoned players appreciate the clear, traditional layout of the tiles. The Rouge Heritage kit balances premium materials with a portable footprint, offering a reliable setup for recurring games or casual gatherings without sacrificing the look and feel of a classic mahjong session.
With Rouge Heritage, players can enjoy an authentic mahjong rhythm with a thoughtfully engineered, portable kit that respects traditional gameplay while supporting modern travel and social gatherings. This is a careful balance of heritage, craftsmanship, and practical design that appeals to serious enthusiasts and curious newcomers alike.
Q: What style of mahjong does this set support?
A: This Rouge Heritage set is designed for traditional Chinese mahjong play with classic symbols; not compatible with Western or Riichi rules.
Q: What is included and is it portable?
A: Includes 146 tiles, 3 dice, a wind indicator, illustrated instructions, and a red vinyl case; case enables easy travel and storage.
At Toygame, we want you to shop with confidence.
If you’re not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.
To start a return, please contact us with your order number and the reason for the return.
• Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
• Items marked as final sale are not eligible for return or refund.
• Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
• Items must be returned in a resellable condition.
Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.
If you have any questions, please contact us — we’re always happy to help.
All orders are prepared and processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day.
If there is any unexpected delay in processing your order, we will inform you promptly via email.
We deliver across the entire United Kingdom.
Standard delivery: up to 5 business days after dispatch for most locations.
Remote areas: 6–10 business days depending on distance, weather conditions, and carrier availability.
While we always aim for timely delivery, once your parcel has been handed over to the courier, Playvia is not responsible for shipping carrier delays or weather-related disruptions.
Once your order has been dispatched, you will receive a confirmation email including your tracking number and tracking link. Please allow up to 24 hours for tracking updates to become active.
Shipping within the United Kingdom is free on all orders. Expedited or express options may be available at checkout for an additional fee depending on your location.
Please ensure your delivery address is complete and accurate before finalising your order. Playvia is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete address details.
If your order arrives damaged, please contact us immediately at toygame.ca@gmail.com with clear photos of the packaging and the item. We will review the issue and assist you as quickly as possible.
If your tracking shows “delivered” but you have not received your parcel, please check with neighbours or your local delivery office first. If the issue persists, contact us and we will help you initiate an investigation with the courier.
At this time, we ship exclusively within the United Kingdom. We may expand to additional regions in the future.
If you have any questions about shipping, please contact us at:
📧 toygame.ca@gmail.com
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