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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet the VISTOP 77-inch non-slip splash pad, a spacious outdoor mat designed to elevate warm-weather water play for kids and pets. The vibrant blue surface creates a lively, clearly defined play zone, while the thick, BPA-free material stays comfortable underfoot as sprays ripple across the surface. Built for spirited backyard moments, this splash pad invites exploration, splashes, and safe outdoor fun without sacrificing durability.
The non-slip texture is engineered to improve grip as water flows and sprays move, helping little ones and dogs stay steady during play. With a 0.55 mm thickness, the mat offers extra durability to withstand active paws and adventurous tumbles, offering confidence for families and pets alike. The 8 mm edge sealing creates a robust boundary that resists wear and helps keep water contained for calmer, more predictable play sessions. All materials are BPA-free and phthalate-free, aligning with a family-friendly outdoor setup.
The setup supports adjustable water flow through faucet pressure, letting you fine-tune the intensity of the sprinkler. The spray direction can be altered by repositioning the hose tube, offering inward or outward spray options to match your space and mood. The large 77-inch footprint provides ample space for multiple children or a curious pup to explore the water at their own pace.
Whether you’re arranging a backyard water party, a relaxed lawn activity, or a playful day at the beach, this splash pad adapts to your outdoor routine. The wide surface makes it a natural centerpiece for hot sunny days, with water activity that can be gentle or more energetic depending on how you adjust the flow. For pets, keeping nails trimmed is recommended to prevent snags and to help preserve the mat’s surface over time.
Always supervise young children and pets during play. Inspect for sharp edges before use and keep hoses and connectors in good condition to ensure consistent spray and airflow.
Q: Is the VISTOP splash pad safe for children and pets?
A: The surface is non-slip and the mat uses durable material; supervision is recommended during use.
Q: What size is the splash pad and can you adjust the water flow?
A: The pad measures 77 inches in diameter; water flow is adjustable via faucet pressure, and spray direction can be altered with the tube.
At Toygame, we want you to shop with confidence.
If you’re not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.
To start a return, please contact us with your order number and the reason for the return.
• Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
• Items marked as final sale are not eligible for return or refund.
• Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
• Items must be returned in a resellable condition.
Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.
If you have any questions, please contact us — we’re always happy to help.
All orders are prepared and processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day.
If there is any unexpected delay in processing your order, we will inform you promptly via email.
We deliver across the entire United Kingdom.
Standard delivery: up to 5 business days after dispatch for most locations.
Remote areas: 6–10 business days depending on distance, weather conditions, and carrier availability.
While we always aim for timely delivery, once your parcel has been handed over to the courier, Playvia is not responsible for shipping carrier delays or weather-related disruptions.
Once your order has been dispatched, you will receive a confirmation email including your tracking number and tracking link. Please allow up to 24 hours for tracking updates to become active.
Shipping within the United Kingdom is free on all orders. Expedited or express options may be available at checkout for an additional fee depending on your location.
Please ensure your delivery address is complete and accurate before finalising your order. Playvia is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete address details.
If your order arrives damaged, please contact us immediately at toygame.ca@gmail.com with clear photos of the packaging and the item. We will review the issue and assist you as quickly as possible.
If your tracking shows “delivered” but you have not received your parcel, please check with neighbours or your local delivery office first. If the issue persists, contact us and we will help you initiate an investigation with the courier.
At this time, we ship exclusively within the United Kingdom. We may expand to additional regions in the future.
If you have any questions about shipping, please contact us at:
📧 toygame.ca@gmail.com
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