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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
River brings a gentle, shy presence to playtime, inspired by the NETFLIX series and the best-selling books that celebrate friendship. This sunflower-hued unicorn shimmers with pearlescent Water Magic markings along the side, a majestic glittery horn, and a flowing mane and tail that catch the light as you tilt River’s head to reveal personality in tiny, delightful moments. The tactile experience is enhanced by soft textures and vivid color, inviting little riders to explore touch, sight, and storytelling in a single toy.
Designed for curious hands, River encourages sensory play—gently run fingers through the manes, notice how the colors shift as River moves, and imagine a world where magical bonds guide adventures. River’s presence invites kids to recreate favorite scenes from the show or to invent new stories that celebrate curiosity, kindness, and friendship.
River features realistic head movement that lets young riders bring out distinct expressions and moments of personality. The bridle and saddle accessories are removable, enabling quick makeovers and new poses. A styling moment awaits when kids brush River’s mane and tail with Isabel’s styling tool (sold separately with the doll), adding a tactile grooming ritual to the pretend-play routine.
Pairing River with the Isabel doll opens up a world of companionship and adventure. Kids can pose Isabel and ride River into imaginative quests, recreating storylines inspired by the Unicorn Academy universe and exploring themes of friendship, courage, and teamwork.
River is part of a larger collection designed to spark ongoing imagination. Look for Sophia and Ava dolls with their unicorns, and other sets like Rainbow Light-up Wildstar and Leaf (each sold separately) to broaden the adventures. Suitable for girls ages 4 and up, this set pairs well with dolls, small figures, plush toys, and dollhouse play for multi-faceted pretend scenarios.
Includes: 1 Unicorn, 1 Removable Saddle, 1 Removable Bridle. Bring home the magic of Unicorn Academy with River and explore countless storytelling possibilities.
Q: What ages is the River unicorn set suitable for?
A: Suitable for kids ages 4 and up; includes a removable saddle and bridle for interactive play.
Q: What comes with River and how can it be used with Isabel?
A: Includes River unicorn with removable saddle and bridle; pair with Isabel doll to recreate adventures inspired by Unicorn Academy.
At Toygame, we want you to shop with confidence.
If you’re not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.
To start a return, please contact us with your order number and the reason for the return.
• Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
• Items marked as final sale are not eligible for return or refund.
• Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
• Items must be returned in a resellable condition.
Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.
If you have any questions, please contact us — we’re always happy to help.
All orders are prepared and processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day.
If there is any unexpected delay in processing your order, we will inform you promptly via email.
We deliver across the entire United Kingdom.
Standard delivery: up to 5 business days after dispatch for most locations.
Remote areas: 6–10 business days depending on distance, weather conditions, and carrier availability.
While we always aim for timely delivery, once your parcel has been handed over to the courier, Playvia is not responsible for shipping carrier delays or weather-related disruptions.
Once your order has been dispatched, you will receive a confirmation email including your tracking number and tracking link. Please allow up to 24 hours for tracking updates to become active.
Shipping within the United Kingdom is free on all orders. Expedited or express options may be available at checkout for an additional fee depending on your location.
Please ensure your delivery address is complete and accurate before finalising your order. Playvia is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete address details.
If your order arrives damaged, please contact us immediately at toygame.ca@gmail.com with clear photos of the packaging and the item. We will review the issue and assist you as quickly as possible.
If your tracking shows “delivered” but you have not received your parcel, please check with neighbours or your local delivery office first. If the issue persists, contact us and we will help you initiate an investigation with the courier.
At this time, we ship exclusively within the United Kingdom. We may expand to additional regions in the future.
If you have any questions about shipping, please contact us at:
📧 toygame.ca@gmail.com
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