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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdomβs outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Experience a refined, solid-wood set designed to elevate casual games and home gatherings, finished in a warm reddish-brown tone. This four-piece system combines practical form with thoughtful details that invite tactile interaction and confident play.
Crafted from high-quality solid wood, the racks resist deformation and cracking over time, maintaining a crisp appearance even after frequent use. The natural texture and finish invite hands-on engagement, adding a touch of warmth to the table.
Four anti-slip discs on the bottom minimize friction and reduce noise as you slide pushers and racks across the table, helping keep the focus on your game and conversation with friends.
The overall 21-inch length comfortably fits standard mahjong tiles with room to spare. A side magnetic chip holder (2.8 x 1.4 inches) keeps common mahjong chips within easy reach, reducing clutter during play.
The connected rack-and-pusher system provides a secure, streamlined setup. The pusherβs ergonomic shape follows the natural curve of the palm for a comfortable, non-slip grip, letting you focus on strategy rather than tools.
This sturdy stand also serves as a stable base for dominoes and Mexican Train, making it easy to organize chips and pace the game across multiple favorites.
With its warm appearance and practical features, this set makes a thoughtful gift for mahjong enthusiasts, hobby gamers, or families seeking a dependable tabletop companion.
Q: What games is this set suitable for?
A: Primarily designed for Mahjong, it also supports dominoes and Mexican Train for versatile play.
Q: What size and features does it include?
A: The 21-inch rack includes a magnetic side chip box and four anti-slip discs for stable, quiet operation.
At Toygame, we want you to shop with confidence.
If youβre not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.
To start a return, please contact us with your order number and the reason for the return.
β’ Return shipping costs are the customerβs responsibility unless the item is defective or incorrect.
β’ Items marked as final sale are not eligible for return or refund.
β’ Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
β’ Items must be returned in a resellable condition.
Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.
If you have any questions, please contact us β weβre always happy to help.
All orders are prepared and processed within 2β3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day.
If there is any unexpected delay in processing your order, we will inform you promptly via email.
We deliver across the entire United Kingdom.
Standard delivery: up to 5 business days after dispatch for most locations.
Remote areas: 6β10 business days depending on distance, weather conditions, and carrier availability.
While we always aim for timely delivery, once your parcel has been handed over to the courier, Playvia is not responsible for shipping carrier delays or weather-related disruptions.
Once your order has been dispatched, you will receive a confirmation email including your tracking number and tracking link. Please allow up to 24 hours for tracking updates to become active.
Shipping within the United Kingdom is free on all orders. Expedited or express options may be available at checkout for an additional fee depending on your location.
Please ensure your delivery address is complete and accurate before finalising your order. Playvia is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete address details.
If your order arrives damaged, please contact us immediately at toygame.ca@gmail.com with clear photos of the packaging and the item. We will review the issue and assist you as quickly as possible.
If your tracking shows βdeliveredβ but you have not received your parcel, please check with neighbours or your local delivery office first. If the issue persists, contact us and we will help you initiate an investigation with the courier.
At this time, we ship exclusively within the United Kingdom. We may expand to additional regions in the future.
If you have any questions about shipping, please contact us at:
π§ toygame.ca@gmail.com
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