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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdomβs outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Standing tall at 15 inches, this figure commands a premium presence that elevates any shelf or display. The deco and detailing draw from the Transformers universe, with metallic hues and crisp lines that catch light from every angle. In hand, it feels substantial, hinting at durable construction and a well-balanced aesthetic for both action poses and poised, museum-style displays.
The Thirteen Star Optimus Prime is a 3-in-1 transforming figure designed for varied play and storytelling. Convert from robot to truck in 30 steps, then transform from truck to a battle station in 36 steps. Each mode reveals new silhouettes, surfaces, and angles, inviting fans to explore different display ideas and imaginary battle sequences without rushing the process.
The figureβs multi-mode design supports dynamic posing, whether youβre recreating dramatic hero moments or arranging a scene with other figures from the Age of the Primes lineup. The articulated head, arms, and legs help you craft expressive stances that feel ready for action or ready for tribute poses in your collection.
Beyond play, this Titan Prime serves as a striking centerpiece for a Transformers collection. The pieceβs weight and finish make it suitable for both action scenes and static diorama displays. It pairs well with other Age of the Primes figures to build a broader lineup, inviting fans to stage mythic scenes across multiple characters. The included Zodiac orb and blast effects add extra flair to display setups and imaginative storytelling, without asserting guaranteesβonly the potential for memorable moments in your collection.
Intended for ages 15 and up, the figure suits experienced collectors and dedicated fans who value detailed design, nuanced articulation, and the tactile experience of a multi-mode transformer. While outcomes vary by display and play, many enthusiasts may discover exciting display opportunities and storytelling possibilities with this imposing Optimus Prime figure.
Q: What items are included with the Transformers Star Optimus Prime figure?
A: Includes Micromaster Autobot Hot Rod, MT-13 Microtrailer, tread unit, cannon blaster, shoulder blasters, ammo clip, swivel turret, Zodiac orb, and blast effects.
Q: How does the 3-in-1 transformation work and what is the recommended age?
A: Robot to truck in 30 steps, truck to battle station in 36 steps; suitable for ages 15 and up.
At Toygame, we want you to shop with confidence.
If youβre not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.
To start a return, please contact us with your order number and the reason for the return.
β’ Return shipping costs are the customerβs responsibility unless the item is defective or incorrect.
β’ Items marked as final sale are not eligible for return or refund.
β’ Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
β’ Items must be returned in a resellable condition.
Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.
If you have any questions, please contact us β weβre always happy to help.
All orders are prepared and processed within 2β3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day.
If there is any unexpected delay in processing your order, we will inform you promptly via email.
We deliver across the entire United Kingdom.
Standard delivery: up to 5 business days after dispatch for most locations.
Remote areas: 6β10 business days depending on distance, weather conditions, and carrier availability.
While we always aim for timely delivery, once your parcel has been handed over to the courier, Playvia is not responsible for shipping carrier delays or weather-related disruptions.
Once your order has been dispatched, you will receive a confirmation email including your tracking number and tracking link. Please allow up to 24 hours for tracking updates to become active.
Shipping within the United Kingdom is free on all orders. Expedited or express options may be available at checkout for an additional fee depending on your location.
Please ensure your delivery address is complete and accurate before finalising your order. Playvia is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete address details.
If your order arrives damaged, please contact us immediately at toygame.ca@gmail.com with clear photos of the packaging and the item. We will review the issue and assist you as quickly as possible.
If your tracking shows βdeliveredβ but you have not received your parcel, please check with neighbours or your local delivery office first. If the issue persists, contact us and we will help you initiate an investigation with the courier.
At this time, we ship exclusively within the United Kingdom. We may expand to additional regions in the future.
If you have any questions about shipping, please contact us at:
π§ toygame.ca@gmail.com
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