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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The Soyee Magnetic Tiles 102-piece set invites children to imagine wintry kingdoms crafted from crystal-like blocks. The assortment includes two stairs, doors, windows, and two dolls, empowering kids to design princess castles, cozy rooms, and magical courtyards. The result is a tactile play experience that blends storytelling with hands-on construction, letting little builders explore how parts fit together to create something larger than the sum of its pieces.
With an ice-inspired theme, the tiles spark scenes of frosty adventures—from glittering towers to shimmering gates. The modular pieces encourage children to experiment with shape, balance, and perspective as they test how different configurations hold up or topple. The set’s bright visuals and smooth, kid-safe textures invite prolonged exploration, turning playtime into a mini adventure about design and discovery.
Children can stage ice palace scenes, host royal gatherings, or create secret rooms, all while practicing sequencing and storytelling. The set’s modular nature makes it easy to start with simple towers and gradually advance to larger, more intricate structures as confidence grows. The tactile feedback of magnets clicking into place provides a satisfying sense of progress with every connection.
While the experience can feel like a magical quest, there are no guarantees—only possibilities. Kids may discover that some structures require careful placement, others invite fast, bold builds, and teamwork often makes play more dynamic. This versatility supports creative play while giving parents a tangible way to observe growth and imagination in action.
Whether as a quiet solo project or a collaborative castle town, the Soyee Magnetic Tiles kit offers a colorful, captivating canvas for kids to experiment with design, storytelling, and playful problem-solving. The experience is immersive, repeatable, and inherently shareable, making it a thoughtful gift that expands with a child’s growing interests.
Q: What ages is this set suitable for?
A: Suitable for kids aged 3 and up, with growing play possibilities as they develop.
Q: What kinds of learning or play does it support?
A: Encourages imaginative storytelling, early STEM ideas like balance and magnetism, and cooperative building.
At Toygame, we want you to shop with confidence.
If you’re not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.
To start a return, please contact us with your order number and the reason for the return.
• Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
• Items marked as final sale are not eligible for return or refund.
• Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
• Items must be returned in a resellable condition.
Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.
If you have any questions, please contact us — we’re always happy to help.
All orders are prepared and processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day.
If there is any unexpected delay in processing your order, we will inform you promptly via email.
We deliver across the entire United Kingdom.
Standard delivery: up to 5 business days after dispatch for most locations.
Remote areas: 6–10 business days depending on distance, weather conditions, and carrier availability.
While we always aim for timely delivery, once your parcel has been handed over to the courier, Playvia is not responsible for shipping carrier delays or weather-related disruptions.
Once your order has been dispatched, you will receive a confirmation email including your tracking number and tracking link. Please allow up to 24 hours for tracking updates to become active.
Shipping within the United Kingdom is free on all orders. Expedited or express options may be available at checkout for an additional fee depending on your location.
Please ensure your delivery address is complete and accurate before finalising your order. Playvia is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete address details.
If your order arrives damaged, please contact us immediately at toygame.ca@gmail.com with clear photos of the packaging and the item. We will review the issue and assist you as quickly as possible.
If your tracking shows “delivered” but you have not received your parcel, please check with neighbours or your local delivery office first. If the issue persists, contact us and we will help you initiate an investigation with the courier.
At this time, we ship exclusively within the United Kingdom. We may expand to additional regions in the future.
If you have any questions about shipping, please contact us at:
📧 toygame.ca@gmail.com
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