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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Take a mini vacation with the Polly Pocket Resort Roll Away, a child-sized travel bag that doubles as a vibrant playset. When you open it, a three-story hotel unfolds with an elevator, a lively arcade, a spiral slide, and clever nooks for pretend play. The setup invites kids to check into the resort, get ready in a cozy hotel room, and glide down to a sun-kissed beach—all in one compact package that sparks daily adventures.
Designed for on-the-go play, the set stores four Polly Pocket dolls, one vehicle, and 25+ accessories, helping little builders keep stories organized between adventures. The extendable handle makes it easy to carry from car to plane, while the whole scene folds flat for quick clean-up or neat storage in a backpack during trips. The finish and details deliver color and texture that invite tactile exploration and storytelling.
On the resort grounds, kids guide dolls through playful scenes: the lobby elevator, a breakfast buffet in the hotel, a bathtub in the room, and a ferris wheel ride with friends. A helicopter adventure offers high-up views, while driving over speed bumps activates action on the boardwalk. The beach area invites seashells of imagination and a sense of vacation wonder, encouraging role-play, cooperation, and storytelling among siblings and friends.
Notes: colors and decorations may vary. Suitable for ages 4 and up. Whether tagging along on a family trip or hosting a quick at-home playdate, this Pollyville Resort Roll Away blends travel-friendly portability with boundless pretend play, inviting kids to explore, imagine, and share the fun without extra clutter.
With its portable design and rich play zones, this set supports open-ended play that grows with a child’s imagination, helping little travelers rehearse routines like packing, checking in, and planning routes with a friend.
Quality and safety are reflected in durable plastic pieces that click into place, creating confident play sessions. The compact storage option reduces the number of loose parts, making cleanup easier after a busy day of pretend vacations.
Q: What ages is Polly Pocket Resort Roll Away suitable for?
A: Ideal for ages 4 and up; includes multiple accessories that support imaginative, collaborative play.
Q: Does the playset double as storage for Polly compacts?
A: Yes—the case folds to store dolls, vehicle, and 25+ accessories between adventures.
At Toygame, we want you to shop with confidence.
If you’re not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.
To start a return, please contact us with your order number and the reason for the return.
• Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
• Items marked as final sale are not eligible for return or refund.
• Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
• Items must be returned in a resellable condition.
Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.
If you have any questions, please contact us — we’re always happy to help.
All orders are prepared and processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day.
If there is any unexpected delay in processing your order, we will inform you promptly via email.
We deliver across the entire United Kingdom.
Standard delivery: up to 5 business days after dispatch for most locations.
Remote areas: 6–10 business days depending on distance, weather conditions, and carrier availability.
While we always aim for timely delivery, once your parcel has been handed over to the courier, Playvia is not responsible for shipping carrier delays or weather-related disruptions.
Once your order has been dispatched, you will receive a confirmation email including your tracking number and tracking link. Please allow up to 24 hours for tracking updates to become active.
Shipping within the United Kingdom is free on all orders. Expedited or express options may be available at checkout for an additional fee depending on your location.
Please ensure your delivery address is complete and accurate before finalising your order. Playvia is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete address details.
If your order arrives damaged, please contact us immediately at toygame.ca@gmail.com with clear photos of the packaging and the item. We will review the issue and assist you as quickly as possible.
If your tracking shows “delivered” but you have not received your parcel, please check with neighbours or your local delivery office first. If the issue persists, contact us and we will help you initiate an investigation with the courier.
At this time, we ship exclusively within the United Kingdom. We may expand to additional regions in the future.
If you have any questions about shipping, please contact us at:
📧 toygame.ca@gmail.com
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