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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
The OCHIDO Train Set creates a vibrant, miniaturized train yard that sparks imaginative play. The set centers on a steam locomotive paired with a coal car, a fuel tank car, and a cargo vehicle, all guided by a versatile track layout. The footprint measures about 55 inches by 35 inches, giving kids ample space to dream up routes, stations, and dramatic crossings. When powered by four AA batteries (not included), the locomotive rolls into a gentle voyage that families can enjoy together—turning ordinary spaces into inviting adventure zones.
What’s included and how it fits together help kids start quickly. The layout combines curved and straight tracks to form circular or oval layouts, and the components are designed to snap securely into place so derailing is minimized and play remains smooth. The train can even circle a Christmas tree, adding festive atmosphere to everyday play.
Fun features bring the scene to life without overwhelming the senses. The set delivers authentic train sounds, powered headlights, and a harmless smoke effect generated from the chimney when water is added to the bottle. The accompanying melody and lights create a cozy, festival-ready mood that invites kids to explore storytelling and early engineering ideas in a hands-on way.
Easy to assemble and durable for busy families. A clear instruction manual and a snap-lock track design let children assemble different shapes, from circular to oval, with confidence. The ABS plastic construction is non-toxic and designed for repeated play, helping families enjoy educational, interactive evenings at home without friction.
Perfect gift and long-lasting appeal. Suitable for kids aged 3 and up, it makes a thoughtful Christmas, birthday, or New Year present. The train set is designed to be a centerpiece for family time, encouraging curiosity about how machines work while offering room for imaginative role-play. Quality control and customer care support are available for added peace of mind.
Q: What ages is the OCHIDO Train Set suitable for?
A: Suitable for ages 3 and up; includes a straightforward instruction guide for quick setup.
Q: What batteries does it need and are they included?
A: Requires 4 x 1.5V AA batteries (not included) to power lights, sound, and the smoke effects.
At Toygame, we want you to shop with confidence.
If you’re not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.
To start a return, please contact us with your order number and the reason for the return.
• Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
• Items marked as final sale are not eligible for return or refund.
• Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
• Items must be returned in a resellable condition.
Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.
If you have any questions, please contact us — we’re always happy to help.
All orders are prepared and processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day.
If there is any unexpected delay in processing your order, we will inform you promptly via email.
We deliver across the entire United Kingdom.
Standard delivery: up to 5 business days after dispatch for most locations.
Remote areas: 6–10 business days depending on distance, weather conditions, and carrier availability.
While we always aim for timely delivery, once your parcel has been handed over to the courier, Playvia is not responsible for shipping carrier delays or weather-related disruptions.
Once your order has been dispatched, you will receive a confirmation email including your tracking number and tracking link. Please allow up to 24 hours for tracking updates to become active.
Shipping within the United Kingdom is free on all orders. Expedited or express options may be available at checkout for an additional fee depending on your location.
Please ensure your delivery address is complete and accurate before finalising your order. Playvia is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete address details.
If your order arrives damaged, please contact us immediately at toygame.ca@gmail.com with clear photos of the packaging and the item. We will review the issue and assist you as quickly as possible.
If your tracking shows “delivered” but you have not received your parcel, please check with neighbours or your local delivery office first. If the issue persists, contact us and we will help you initiate an investigation with the courier.
At this time, we ship exclusively within the United Kingdom. We may expand to additional regions in the future.
If you have any questions about shipping, please contact us at:
📧 toygame.ca@gmail.com
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