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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Discover the Mukouxun Giant Whale Shark Plush Pillow Toy, a striking 48-inch plush designed for cuddling, play, and room decor. Its lifelike silhouette invites imagination—kids can study the gentle curves of a marine giant while adults enjoy a comforting companion for downtime. Whether used as a cozy sleeping pillow or a soft decorative piece, this plush blends whimsy with everyday practicality.
Crafted with thoughtful construction, the plush balances presence and approachability. Its generous size makes a statement in a bedroom or reading nook, yet the soft touch keeps it inviting for quiet moments before bed or during a storytime session. The look is designed to feel familiar, soft, and friendly, making it a natural fit for fans of marine life and large cuddle toys alike.
The whale features double-layer knitting for enhanced durability, helping it retain shape even with frequent hugging and squeezing. Offered in multiple sizes (48 inches, plus 39 inches and 21 inches), it provides flexible choices for different spaces and needs. The interior is filled with PP cotton for a full, enveloping hug that remains plush and plushy over time.
The outer layer is a soft, elastic plush that stays skin-friendly and warm to the touch. This combination delivers a comforting experience that can enhance cozy relaxation without being heavy, making it suitable for lounging, bedtime routines, or playful storytelling sessions.
With its appealing silhouette and inviting texture, this whale plush doubles as a thoughtful gift for marine life enthusiasts and families alike. It also serves as a charming addition to bedroom or party decor, bringing a touch of whimsy to holidays, birthdays, or everyday spaces.
Q: What are the size options for the Mukouxun Giant Whale Shark Plush?
A: This listing features the 48-inch size; other variants are 39-inch and 21-inch options.
Q: What materials is the plush made from and how should it be cared for?
A: Soft, skin-friendly plush with PP cotton filling; spot clean when needed to keep its shape.
At Toygame, we want you to shop with confidence.
If you’re not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.
To start a return, please contact us with your order number and the reason for the return.
• Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
• Items marked as final sale are not eligible for return or refund.
• Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
• Items must be returned in a resellable condition.
Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.
If you have any questions, please contact us — we’re always happy to help.
All orders are prepared and processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day.
If there is any unexpected delay in processing your order, we will inform you promptly via email.
We deliver across the entire United Kingdom.
Standard delivery: up to 5 business days after dispatch for most locations.
Remote areas: 6–10 business days depending on distance, weather conditions, and carrier availability.
While we always aim for timely delivery, once your parcel has been handed over to the courier, Playvia is not responsible for shipping carrier delays or weather-related disruptions.
Once your order has been dispatched, you will receive a confirmation email including your tracking number and tracking link. Please allow up to 24 hours for tracking updates to become active.
Shipping within the United Kingdom is free on all orders. Expedited or express options may be available at checkout for an additional fee depending on your location.
Please ensure your delivery address is complete and accurate before finalising your order. Playvia is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete address details.
If your order arrives damaged, please contact us immediately at toygame.ca@gmail.com with clear photos of the packaging and the item. We will review the issue and assist you as quickly as possible.
If your tracking shows “delivered” but you have not received your parcel, please check with neighbours or your local delivery office first. If the issue persists, contact us and we will help you initiate an investigation with the courier.
At this time, we ship exclusively within the United Kingdom. We may expand to additional regions in the future.
If you have any questions about shipping, please contact us at:
📧 toygame.ca@gmail.com
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