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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Turn ordinary play into a cascade of shimmering moments with the Magic Mixies Magical Mist Refill Pack. Designed for the Crystal Ball and Cauldron, this value-packed refill set includes two vials that unlock more than 80 misting moments, helping you sustain the sense of wonder during your magical scenes.
Using the refill is straightforward and tidy: remove the cap, insert the vial tip into the refill hole, and gently squeeze. You will see a soft plume of mist unfurl, a moment of quiet anticipation that can amplify storytelling and dramatic pauses in your ritual or game night. The design emphasizes safety and ease, so you can focus on the enchantment rather than cleanup.
From bedtime spell-outs to weekend pretend play, the Magic Mixies Mist Refill Pack helps you weave continuous enchantment into your routine. It invites kids and grown-ups to imagine, react to the shimmering mist, and keep the narrative flowing. While results will vary with each scene, many find that having a ready supply reduces downtime and keeps the focus on creativity and shared moments of wonder.
Note: Magic Mixies Crystal Ball and Cauldron are sold separately. This refill pack is a practical, value-driven way to extend your magical play and ensure there is always more enchantment in store.
Safety and storage: keep the refill out of eyes, and store in a cool, dry place between uses.
Q: What’s included in the Magic Mixies Magical Mist Refill Pack?
A: The pack includes two mist refill vials designed for easy use with the Crystal Ball and Cauldron.
Q: How many misting moments can you expect?
A: Each refill provides enough magic mist for over 80 misting moments.
At Toygame, we want you to shop with confidence.
If you’re not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.
To start a return, please contact us with your order number and the reason for the return.
• Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
• Items marked as final sale are not eligible for return or refund.
• Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
• Items must be returned in a resellable condition.
Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.
If you have any questions, please contact us — we’re always happy to help.
All orders are prepared and processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day.
If there is any unexpected delay in processing your order, we will inform you promptly via email.
We deliver across the entire United Kingdom.
Standard delivery: up to 5 business days after dispatch for most locations.
Remote areas: 6–10 business days depending on distance, weather conditions, and carrier availability.
While we always aim for timely delivery, once your parcel has been handed over to the courier, Playvia is not responsible for shipping carrier delays or weather-related disruptions.
Once your order has been dispatched, you will receive a confirmation email including your tracking number and tracking link. Please allow up to 24 hours for tracking updates to become active.
Shipping within the United Kingdom is free on all orders. Expedited or express options may be available at checkout for an additional fee depending on your location.
Please ensure your delivery address is complete and accurate before finalising your order. Playvia is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete address details.
If your order arrives damaged, please contact us immediately at toygame.ca@gmail.com with clear photos of the packaging and the item. We will review the issue and assist you as quickly as possible.
If your tracking shows “delivered” but you have not received your parcel, please check with neighbours or your local delivery office first. If the issue persists, contact us and we will help you initiate an investigation with the courier.
At this time, we ship exclusively within the United Kingdom. We may expand to additional regions in the future.
If you have any questions about shipping, please contact us at:
📧 toygame.ca@gmail.com
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