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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
JoyCat Magnetic Letters turn everyday moments into playful learning. Each of the 26 uppercase letters sits beside a cheerful animal illustration, inviting little learners to connect letters with familiar creatures. These magnets cling to metal surfaces such as refrigerators, whiteboards, or magnetic boards, offering a friendly invitation to practice letters and early spelling during meals, stories, or travel downtime.
Colorful visuals grab attention and invite exploration. Kids can practice identifying letters, name simple animals, and start basic spelling with hands-on manipulation. The tactile experience supports hand-eye coordination and fine motor skills as children place, rearrange, and brainstorm ideas aloud.
Safety is built into the design with rounded corners and a sturdy backing. Non-toxic inks ensure a gentle touch on small hands, and the secure magnetic backing reduces loose pieces during play on metal surfaces.
In the kitchen, classroom, or car, these magnets offer flexible learning moments. Use them to spell names, recount a bedtime story with letter cues, or create portable spelling challenges during road trips. When not in use, they add a cheerful, decorative touch to your space.
JoyCat Magnetic Letters make a thoughtful birthday or holiday gift that supports early literacy and hand-eye coordination. Compact and travel-friendly, they’re easy to pack for vacations, visits to grandparents, or quick learning sessions on the go.
Q: What ages is the JoyCat Magnetic Letters set suitable for?
A: Designed for ages 2 and up, ideal for toddlers and preschoolers to explore letters, animals, and early spelling.
Q: Are JoyCat magnets safe for young children?
A: They feature full magnetic backing, non-toxic vegetable ink, and rounded edges; supervision during play is advised.
At Toygame, we want you to shop with confidence.
If you’re not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.
To start a return, please contact us with your order number and the reason for the return.
• Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
• Items marked as final sale are not eligible for return or refund.
• Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
• Items must be returned in a resellable condition.
Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.
If you have any questions, please contact us — we’re always happy to help.
All orders are prepared and processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day.
If there is any unexpected delay in processing your order, we will inform you promptly via email.
We deliver across the entire United Kingdom.
Standard delivery: up to 5 business days after dispatch for most locations.
Remote areas: 6–10 business days depending on distance, weather conditions, and carrier availability.
While we always aim for timely delivery, once your parcel has been handed over to the courier, Playvia is not responsible for shipping carrier delays or weather-related disruptions.
Once your order has been dispatched, you will receive a confirmation email including your tracking number and tracking link. Please allow up to 24 hours for tracking updates to become active.
Shipping within the United Kingdom is free on all orders. Expedited or express options may be available at checkout for an additional fee depending on your location.
Please ensure your delivery address is complete and accurate before finalising your order. Playvia is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete address details.
If your order arrives damaged, please contact us immediately at toygame.ca@gmail.com with clear photos of the packaging and the item. We will review the issue and assist you as quickly as possible.
If your tracking shows “delivered” but you have not received your parcel, please check with neighbours or your local delivery office first. If the issue persists, contact us and we will help you initiate an investigation with the courier.
At this time, we ship exclusively within the United Kingdom. We may expand to additional regions in the future.
If you have any questions about shipping, please contact us at:
📧 toygame.ca@gmail.com
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