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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
JoyCat delivers a tactile, engaging phonics experience with a total of 265 tiles: 249 color-coded grapheme tiles plus 16 blank tiles. The three-folder set and sturdy carrying case make it easy to organize, launch, and move between stations, small-group lessons, or classroom centers. The color system clearly marks vowels, consonants, and special tiles, helping kids recognize patterns as they build words and sentences with eyes, hands, and magnets in motion.
The set combines a comprehensive library of tiles with practical tools for everyday teaching. The color-coded grapheme tiles help learners distinguish vowels, consonants, and more complex sound patterns, while blank tiles offer limitless possibilities for creating new words and activities. With a dedicated three-folder system, teachers can pre-plan stations or rotate activities to maintain momentum and structure.
Real-world use cases include partner reading games, sentence-building challenges, spelling races, and on-the-fly adjustments for different skill levels. The magnetic magnets provide satisfying tactile feedback as students manipulate letters, while the dry-erase surface enables quick extensions like drawing phoneme patterns or illustrating word stories. By design, the set invites exploration without creating pressure, offering opportunities for success at each learner’s pace.
The included storage case is built for busy classrooms, homeschooling co-ops, and flexible learning spaces. Quick to deploy and simple to put away, the JoyCat set supports consistent routines and organized materials—ideal for daily phonics centers, guided reading, or small-group instruction.
Q: Who is this JoyCat Phonics Tiles set designed for?
A: Ideal for preschool through kindergarten and early elementary classrooms, plus homeschool groups seeking collaborative phonics activities.
Q: What comes in the JoyCat Phonics Tiles set?
A: Includes 249 color-coded grapheme tiles, 16 blank tiles, and a sturdy three-folder storage case.
At Toygame, we want you to shop with confidence.
If you’re not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.
To start a return, please contact us with your order number and the reason for the return.
• Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
• Items marked as final sale are not eligible for return or refund.
• Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
• Items must be returned in a resellable condition.
Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.
If you have any questions, please contact us — we’re always happy to help.
All orders are prepared and processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day.
If there is any unexpected delay in processing your order, we will inform you promptly via email.
We deliver across the entire United Kingdom.
Standard delivery: up to 5 business days after dispatch for most locations.
Remote areas: 6–10 business days depending on distance, weather conditions, and carrier availability.
While we always aim for timely delivery, once your parcel has been handed over to the courier, Playvia is not responsible for shipping carrier delays or weather-related disruptions.
Once your order has been dispatched, you will receive a confirmation email including your tracking number and tracking link. Please allow up to 24 hours for tracking updates to become active.
Shipping within the United Kingdom is free on all orders. Expedited or express options may be available at checkout for an additional fee depending on your location.
Please ensure your delivery address is complete and accurate before finalising your order. Playvia is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete address details.
If your order arrives damaged, please contact us immediately at toygame.ca@gmail.com with clear photos of the packaging and the item. We will review the issue and assist you as quickly as possible.
If your tracking shows “delivered” but you have not received your parcel, please check with neighbours or your local delivery office first. If the issue persists, contact us and we will help you initiate an investigation with the courier.
At this time, we ship exclusively within the United Kingdom. We may expand to additional regions in the future.
If you have any questions about shipping, please contact us at:
📧 toygame.ca@gmail.com
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