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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Meet Inspector Mouse: The Great Escape, a cooperative memory game from HABA that invites families to work together to track down sneaky crooks before they slip away. The mystery theme blends memory, listening, and strategy in a playful detective setting that suits both quiet evenings and lively gatherings. The game sparks imagination with whimsical artwork and tactile components, all designed to be age-appropriate and engaging for mixed-age play.
In this game, players take turns rolling a die, placing crooks in a mock jail, and listening for cues about the order of the escapees. When the alarm rings, everyone joins in to guess who is escaping next. Players can lean into teamwork for a cooperative experience, or introduce light competition to add a spark of challenge while keeping the focus on shared problem solving.
Several benefits may emerge as you play. The activity supports memory and listening skills as players recall crook order and respond to auditory clues. The pace invites careful thinking, strategic planning, and clear communication, all wrapped in a lighthearted, detective-themed adventure. The visuals are charming and friendly, encouraging storytelling and role play without pressure. Best of all, the game is self-contained and battery-free, so setup is quick and play is unplugged and social.
Inspector Mouse makes a versatile centerpiece for family game nights, small gatherings, and classroom warm-ups. Its cooperative structure encourages collaboration, shared celebration, and gentle turn-taking, making it suitable for mixed ages and experience levels. The suspenseful moments are balanced with moments of success, creating a rhythm that keeps players engaged without overstating outcomes.
The game centers around a 3D board that produces engaging sounds and a clever alarm system that heightens the moment without overwhelming players. Crooks, a jail area, and an Inspector Mouse figure set the stage for memory challenges and playful storytelling. The design communicates clearly, and the setup requires no batteries, letting families focus on interaction and imagination.
Whether you seek a fresh family pastime or a classroom-friendly activity, Inspector Mouse offers a welcoming path to collaborative problem solving and imaginative play. Variations in each session invite new discoveries, making it a go-to choice for ongoing family fun without guarantees, just the possibility of engaging, shared moments.
Q: What ages is Inspector Mouse: The Great Escape best suited for?
A: Designed for ages 5 and up; supports memory and listening through cooperative play.
Q: Is any setup or battery required?
A: No batteries needed; features a battery-free 3D board with interactive sounds.
At Toygame, we want you to shop with confidence.
If you’re not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.
To start a return, please contact us with your order number and the reason for the return.
• Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
• Items marked as final sale are not eligible for return or refund.
• Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
• Items must be returned in a resellable condition.
Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.
If you have any questions, please contact us — we’re always happy to help.
All orders are prepared and processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day.
If there is any unexpected delay in processing your order, we will inform you promptly via email.
We deliver across the entire United Kingdom.
Standard delivery: up to 5 business days after dispatch for most locations.
Remote areas: 6–10 business days depending on distance, weather conditions, and carrier availability.
While we always aim for timely delivery, once your parcel has been handed over to the courier, Playvia is not responsible for shipping carrier delays or weather-related disruptions.
Once your order has been dispatched, you will receive a confirmation email including your tracking number and tracking link. Please allow up to 24 hours for tracking updates to become active.
Shipping within the United Kingdom is free on all orders. Expedited or express options may be available at checkout for an additional fee depending on your location.
Please ensure your delivery address is complete and accurate before finalising your order. Playvia is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete address details.
If your order arrives damaged, please contact us immediately at toygame.ca@gmail.com with clear photos of the packaging and the item. We will review the issue and assist you as quickly as possible.
If your tracking shows “delivered” but you have not received your parcel, please check with neighbours or your local delivery office first. If the issue persists, contact us and we will help you initiate an investigation with the courier.
At this time, we ship exclusively within the United Kingdom. We may expand to additional regions in the future.
If you have any questions about shipping, please contact us at:
📧 toygame.ca@gmail.com
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