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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Elevate how you transport and store an American mahjong set with the GUSTARIA Empty Mahjong Bag. The blue soft print adds a stylish touch to game nights while keeping things light enough to carry between venues. This bag is designed for portability, so you can focus on the game rather than the logistics of gear transport.
Built with practical dimensions and dedicated storage, it helps you organize a complete setup with ease. The bag measures 20.5 x 9.8 x 3.1 inches, giving you room for a standard set when paired with the included wrappers. Its compact footprint makes it a reliable companion for parties, travel, and other gatherings where you want to move quickly from place to place without sacrificing organization.
The kit includes two wrappers with strap fasteners that are sized to accommodate mahjong racks and trays. Wrapper 1 measures 19.3 x 12.6 inches (49 x 32 cm) and wrapper 2 measures 18.9 x 13.8 inches (48 x 35 cm). This setup helps keep a complete collection of 160 standard-size tiles and trays neatly arranged, so you can set up with minimal fuss.
A small zippered pocket provides a secure place for wind indicators, dice, chips, and other small accessories. The sturdy shoulder strap adds comfort during carry, and the extended zipper closure enables smooth access to tiles or racks during setup.
Important note: This listing includes only the soft mahjong bag and two wrappers. Mahjong tiles, trays, racks, pushers, and other accessories are not included. The bag is designed to work with a full setup when you add your own components.
Whether you’re hosting a game night, traveling to a friend’s place, or heading to a tournament, this bag offers a stylish, functional way to carry and protect your mahjong gear. It blends form and function so you can focus on the game and enjoy the experience without worrying about transport or setup.
Q: What is included in this bag set?
A: The soft mahjong bag and two wrappers are included; tiles, trays, racks, and pushers are not.
Q: Will this bag fit a complete American mahjong set?
A: It accommodates a full set with wrappers for racks and trays; refer to the listed dimensions for guidance.
At Toygame, we want you to shop with confidence.
If you’re not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.
To start a return, please contact us with your order number and the reason for the return.
• Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
• Items marked as final sale are not eligible for return or refund.
• Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
• Items must be returned in a resellable condition.
Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.
If you have any questions, please contact us — we’re always happy to help.
All orders are prepared and processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day.
If there is any unexpected delay in processing your order, we will inform you promptly via email.
We deliver across the entire United Kingdom.
Standard delivery: up to 5 business days after dispatch for most locations.
Remote areas: 6–10 business days depending on distance, weather conditions, and carrier availability.
While we always aim for timely delivery, once your parcel has been handed over to the courier, Playvia is not responsible for shipping carrier delays or weather-related disruptions.
Once your order has been dispatched, you will receive a confirmation email including your tracking number and tracking link. Please allow up to 24 hours for tracking updates to become active.
Shipping within the United Kingdom is free on all orders. Expedited or express options may be available at checkout for an additional fee depending on your location.
Please ensure your delivery address is complete and accurate before finalising your order. Playvia is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete address details.
If your order arrives damaged, please contact us immediately at toygame.ca@gmail.com with clear photos of the packaging and the item. We will review the issue and assist you as quickly as possible.
If your tracking shows “delivered” but you have not received your parcel, please check with neighbours or your local delivery office first. If the issue persists, contact us and we will help you initiate an investigation with the courier.
At this time, we ship exclusively within the United Kingdom. We may expand to additional regions in the future.
If you have any questions about shipping, please contact us at:
📧 toygame.ca@gmail.com
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