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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Designed for curious kids, this DIY doll house offers a realistic, connected layout with five rooms: a bedroom, kitchen, dining room, living room, and a dedicated piano room. Measuring 26.3 x 22.8 x 19.6 inches, it creates a cozy stage for storytelling, role play, and everyday mini-scenes. The interior is thoughtfully arranged to help children imagine daily life, celebrations, and small adventures in a tangible, accessible way.
The set comes with a range of mini furniture and accessories that spark endless scenarios: a piano for musical moments, a dressing table for bedtime routines, a stove and cooking utensils for pretend meals, a bed and tables for gatherings, a rocking horse for playful décor, and a full complement of tableware. Each piece invites hands-on interaction, encouraging kids to experiment with arrangement, planning, and narrative development as they build charming vignettes inside their tiny world.
Two ways to build, one rewarding experience. The doll house is designed for DIY assembly, offering a meaningful challenge that supports problem-solving and a sense of achievement when a room takes shape. Parents and children can enjoy the process together, turning setup into a bonding activity. An online installation video is available to guide the setup, helping families stay on track while keeping play momentum from the first moment.
Safe by design, built to last. Crafted from BPA-free, non-toxic ABS plastic, the doll house features smooth edges for safe handling and durable play that can stand up to busy imaginations and frequent rearrangements. The combination of sturdy construction and child-friendly materials means kids can experiment with arrangements, stories, and scenes with confidence.
Whether as a birthday surprise or holiday treat, this doll house is a thoughtful gift for kids who love imaginative play. The five-room layout invites varied stories, from cozy family dinners to musical performances, and the detailed furniture fosters ongoing, creative exploration as children reshape scenes day after day.
Q: Does the set come with an installation video?
A: Yes, an online installation video guides DIY assembly for kids and parents.
Q: What rooms and furniture are included?
A: Five rooms with realistic layouts and detailed mini furniture like a piano, stove, bed, and more.
At Toygame, we want you to shop with confidence.
If you’re not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.
To start a return, please contact us with your order number and the reason for the return.
• Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
• Items marked as final sale are not eligible for return or refund.
• Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
• Items must be returned in a resellable condition.
Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.
If you have any questions, please contact us — we’re always happy to help.
All orders are prepared and processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day.
If there is any unexpected delay in processing your order, we will inform you promptly via email.
We deliver across the entire United Kingdom.
Standard delivery: up to 5 business days after dispatch for most locations.
Remote areas: 6–10 business days depending on distance, weather conditions, and carrier availability.
While we always aim for timely delivery, once your parcel has been handed over to the courier, Playvia is not responsible for shipping carrier delays or weather-related disruptions.
Once your order has been dispatched, you will receive a confirmation email including your tracking number and tracking link. Please allow up to 24 hours for tracking updates to become active.
Shipping within the United Kingdom is free on all orders. Expedited or express options may be available at checkout for an additional fee depending on your location.
Please ensure your delivery address is complete and accurate before finalising your order. Playvia is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete address details.
If your order arrives damaged, please contact us immediately at toygame.ca@gmail.com with clear photos of the packaging and the item. We will review the issue and assist you as quickly as possible.
If your tracking shows “delivered” but you have not received your parcel, please check with neighbours or your local delivery office first. If the issue persists, contact us and we will help you initiate an investigation with the courier.
At this time, we ship exclusively within the United Kingdom. We may expand to additional regions in the future.
If you have any questions about shipping, please contact us at:
📧 toygame.ca@gmail.com
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