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We offer free standard shipping to every province and territory in United Kingdom.
We offer free standard shipping to every province and territory in United Kingdom. No minimum purchase is required, and all orders include tracking for your convenience.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Deliveries to United Kingdom’s outer and remote regions may experience seasonal delays caused by severe weather or limited carrier availability. We appreciate your patience and recommend allowing additional time for your order to arrive safely.
Celebrate whimsical holiday moments with Aurora’s Dr. Seuss plush trio. This festive set features Cindy Lou Who at 12 inches, the Grinch in Santa attire at 19 inches, and Max the dog at 18 inches. Crafted from heavenly soft shaggy plush and finished with charming embroidered faces, the trio brings beloved Whoville charm into any room. Rich, kid-friendly colors and inviting textures invite hugs, storytelling, and cozy display—perfect for adding a touch of Dr. Seuss magic to your season.
The plush characters use all-new child-friendly materials, with embroidered faces that maintain expressive details after plenty of play. The soft shaggy fur feels inviting to the touch, while the vibrant multicolor palette makes each figure stand out in a room. The designs are sized to be both cuddly companions during play and attractive display pieces when not in use. This collection channels the playful spirit of a classic season with a modern, safe approach for families.
Aurora has built a reputation since 1981 for dependable gift products and character collectibles. This Dr. Seuss set reflects that commitment with durable stitching, easy-care fabric, and a timeless design that invites kids to narrate Whoville adventures or recreate favorite scenes from holiday stories. The result is a trio that can be a bedtime storyteller, a seasonal display, or a cherished keepsake for years to come.
These plush characters are ideal for holiday gifting, playful bedtime rituals, and festive décor. Use Cindy Lou Who for classroom or family storytelling, position Grinch Santa as a playful centerpiece, and let Max accompany imagine-led adventures. The varied heights also create an engaging displayDynamic that catches the eye on a shelf, bed, or reading nook, adding warmth and whimsy to any space.
Pair this set with other Dr. Seuss items to craft a cohesive seasonal vignette. Use the characters to spark imaginative play during holiday mornings or as a colorful accent in a child’s room. The mix of sizes makes it easy to create layered setups on a dresser, bookshelf, or cuddle corner.
Q: What ages is this Aurora Dr. Seuss plush set suitable for?
A: Designed for ages 3 and up; made with child-friendly materials and surface washable for easy care.
Q: How large are the characters in the set?
A: Cindy Lou Who is 12 inches, Grinch Santa is 19 inches, and Max is 18 inches tall.
At Toygame, we want you to shop with confidence.
If you’re not fully satisfied, you can request a return or refund within 30 days of receiving your order, as long as the item is unused, unopened, has not been worn or played with, and is sent back in its original packaging.
To start a return, please contact us with your order number and the reason for the return.
• Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.
• Items marked as final sale are not eligible for return or refund.
• Used, opened, played-with, worn, or damaged items cannot be returned or refunded.
• Items must be returned in a resellable condition.
Once your return is approved and we receive and inspect the item, your refund will be issued to the original payment method within a few business days.
If you have any questions, please contact us — we’re always happy to help.
All orders are prepared and processed within 2–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day.
If there is any unexpected delay in processing your order, we will inform you promptly via email.
We deliver across the entire United Kingdom.
Standard delivery: up to 5 business days after dispatch for most locations.
Remote areas: 6–10 business days depending on distance, weather conditions, and carrier availability.
While we always aim for timely delivery, once your parcel has been handed over to the courier, Playvia is not responsible for shipping carrier delays or weather-related disruptions.
Once your order has been dispatched, you will receive a confirmation email including your tracking number and tracking link. Please allow up to 24 hours for tracking updates to become active.
Shipping within the United Kingdom is free on all orders. Expedited or express options may be available at checkout for an additional fee depending on your location.
Please ensure your delivery address is complete and accurate before finalising your order. Playvia is not responsible for delays, lost parcels, or delivery issues resulting from incorrect or incomplete address details.
If your order arrives damaged, please contact us immediately at toygame.ca@gmail.com with clear photos of the packaging and the item. We will review the issue and assist you as quickly as possible.
If your tracking shows “delivered” but you have not received your parcel, please check with neighbours or your local delivery office first. If the issue persists, contact us and we will help you initiate an investigation with the courier.
At this time, we ship exclusively within the United Kingdom. We may expand to additional regions in the future.
If you have any questions about shipping, please contact us at:
📧 toygame.ca@gmail.com
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